So we had a working LDAP lookup system for our callmanager 8.x system up until very recently. What changed? We moved colocations and decided to decommission a few of the older domain controllers. No big deal, just point anything that had LDAP lookups to new DCs. Right?<\/p>\n
So we noticed the callmanager was not populating any new employees. Hard to assign phones etc to them if that’s the case.<\/p>\n
Connect<\/strong> List all logs, Take note of dates<\/strong> Open the log and see the errors<\/strong> If I find out why it was still pointing to the old system I will update this post accordingly.<\/p>\n","protected":false},"excerpt":{"rendered":" So we had a working LDAP lookup system for our callmanager 8.x system up until very recently. What changed? We moved colocations and decided to decommission a few of the older domain controllers. No big deal, just point anything that had LDAP lookups to new DCs. Right? So we noticed the callmanager was not populating … Continue reading Cisco Callmanager CUCM LDAP Logs<\/span>
\nSSH to your CUCM box (our cucmadmin account was necessary)
\nI used putty.<\/p>\n
\nfile list activelog cm\/trace\/dirsync\/log4j\/ det date<\/code>
\nThe newest file should be on the bottom, looking like “dirsync0007.log” or similar<\/p>\n
\nfile tail activelog cm\/trace\/dirsync\/log4j\/dirsync00007.log<\/code>
\nThis will view the bottom part of the log (newest) live, so run a LDAP resync from the web interface of the CUCM and see results.
\nUnfortunately I had to wait the 10 minute timeout period to notice that it was looking at the old LDAP server despite the changes.<\/p>\n