I had an issue of a printer showing up as offline even though it was most certainly online. I could ping it from the print server, and I could view the html pages for the configuration of said printer, but the print server was still listing it as offline. WTF, eh?<\/p>\n
Then I came across a hotfix from Microsoft that says if the printer uses SNMP for certain communication that if it goes offline at any time there is a possibility that the printer will show offline even if all other communication works. The fix is as follows:<\/p>\n
ON THE PRINT SERVER\/HOST: Now reset the print spooler service: I had an issue of a printer showing up as offline even though it was most certainly online. I could ping it from the print server, and I could view the html pages for the configuration of said printer, but the print server was still listing it as offline. WTF, eh? Then I came across … Continue reading Printer Showing As Offline<\/span>
\nOpen Regedit
\nstart > run > regedit<\/code>
\nLocate the Print key container
\nHKLM\\SYSTEM\\CurrentControlSet\\Control\\Print<\/code>
\nAdd a DWORD value to the print key container
\nRight-click and add DWORD Value<\/code>
\nGive the DWORD key the name of SNMPLegacy
\nSet the SNMPLegacy key to 1
\nClose out of the registry editor<\/p>\n
\nStart > run > services.msc<\/code>
\nFind print spooler, right click, restart service
\nTest<\/p>\n","protected":false},"excerpt":{"rendered":"